Frequently Ask Questions
1. What do I have to do before the cleaning?
So we are focus on scrubbing and cleaning. The time we spend in your home can be as efficient as possible, we ask that you pick up clothing, toys or other household items so items are place in the correct place.
2. Who will be cleaning?
A regularly assigned Maid it Clean Cleaner. All staff are uniformed, trained, and follow staff guidelines. Our Cleaning Professionals will not smoke or use any appliances while inside your home.
If you need help organizing. No worries we are here for you?
3. How will we build a great working relationship?
We know we must earn your trust and approval each time we visit you. That is why Maid it Clean Cleaners created a checklist of your cleaning request and check off when each area is completed. We depend on open communication and your honest evaluation of our service. We appreciate when you let us know how we can serve you better.
4. What if something is damaged during the cleaning?
We treat your home with complete care and respect. However, should an item damage or breakage occur while we are cleaning, Maid it Clean will make every effort to repair or if necessary, replace the item. When appropriate, insurance claims will be filed.
5. Do I need to be home when Superior Home Cleaning comes?
Most of our customers are not home when we clean. Only the Professionals who will be cleaning your home will have access to your home.
6. What about holidays or changing a scheduled cleaning visit?
If your scheduled cleaning falls on a major holiday, we will contact you to reschedule your service. If you need to change a scheduled cleaning visit we appreciate a 72-hour notice.
Don’t see your question?
Please Contact Us for more advice or information on our services.